Shipping + Returns

We pride ourselves on excellent customer service and speedy delivery. All orders will be dispatched from our California based warehouse within 24 hours, with the exception of weekends and pubic holidays, where they will be sent the next business day.

You will receive an email with tracking information once your order has been shipped. 

When shipping internationally, you become the importer and are therefore liable for any local duties and taxes. Silky Tots are not responsible for any additional import fees or delays that may occur.

 

FREE SHIPPING on all USA + Canadian orders

EXPRESS SHIPPING: Priority shipping available for $10; there may be a day or two delay due to the current situation.

Transit Times Shipping Rate
USPS  Approx. 5 business days, please allow for a few days delay due to Covid 19.

 

FREE   

UPS

Priority Shipping 

$10

 

 MIDDLE EAST

Transit Times Shipping Rate
USPS  Approx. 10-14 business days

 

$15

free on orders

over $200

UPS

Priority Shipping approx. 5-7 business days

$50

free on orders

over $300

 

 

Returns

We are happy to fully refund/exchange any unused items within 30 days of purchase. Please contact hello@silkytots.com for the return address (California, USA), should you wish to return/exchange an item.

Please note:

Returns can be accepted if the products have been opened to try for size etc. but must be unused, clean and returned in the original box, so please take care when opening.

Return shipping charges and materials are your responsibility, unless the product is faulty.